After contacting the BBB, I was contacted by LeafFilter and promised a rep would stop by. The installation crew wasn't professional at all. The salesman was great in the beginning of course. The installer was supposed to silicone the leak under my gutter but instead, he put a wall of silicone at the edge of my roof and when it rained, the water couldn't get into the gutter. I now get a worse runoff from a decent rain than before their overpriced guards were installed. No to ending the need to climb ladder! Your commercials are a fraud. I said all I want is the gap fixed. Did you review Leaf Filter or Gutter Helmet? I called last year and they sent a repairman out and he fixed one corner. After he checked on my complaints he advised me I needed to clear leaves and debris from their product, so when they say you will never have to get on your roof again, it's a bald-faced lie. He also failed to install all of the LeafFilter caps, missing a 6-foot stretch, and also failed to properly seal four sections of the gutter. You are responsible for this damage. The communication has stopped, and it remains unresolved. My experience so far has been ok. As he was leaving he contacted the company and told us "Good news. Why did they install the gutters if they knew it would fail? Need professional help with your project? It was terrible. They had to come back out in 2019 and again today, 2020. The gentleman who came out and made the estimate was very nice and very efficient. On closer inspection of the gutters using a ladder, there are gaps between the house and the gutters on two sections. They were a sub crew. I’m guessing they have too many repairs and too few personnel. No refund offered. Be careful before you buy. Wondering what are the best gutter guards? When the installers showed up they hit me with an additional fee because of the pitch of my roof. At the screw holes, there is black residue running down. Salesman got the installers there later that day and it was dark before they got done. They will take your message, but, it is unlikely they will show up on the appointed day for repair and more unlikely that they will ever call you back. Do not use this company! Share consumer experience that you had about a product or service. And to my surprise, he again is belligerent. The patented 3-piece LeafFilter system features: 1. The filter has a 1" border that trapped water on the roof and also leaves. BUYER BEWARE! The salesman/estimator came out on Wednesday, May 20th, checked out what would be needed, and gave us a job order with the cost. I called again and the tech showed up the day after, took pictures, and said corporate would call me to schedule a date for repairs. I guess they don't need our money. This should have been taken care of a month ago. I knew going … Internal hidden structural Hangers to strengthen your gutter system. It has been a month and no one has called concerning whether or not I am satisfied with the job, which I am not. I called and they sent someone out that merely set up a ladder and cleaned them off saying "you have too many trees and leaves". I asked for a refund and they offered to come clean the leaves off the roof annually. Please do not trust this company. The content of this field is kept private and will not be shown publicly. Called the Austin office to remove the gutters - no answer yet. Revdex.com: I have reviewed the offer and/or response made by the business in … The salesman was very specific about what would be done - one section replaced, one realigned, and the rest covered. Five years ago I had a different leaf filter installed which was recessed by about 3/4" inside the gutter. (Photo by Frank Espich). A little over 2 years ago, I replaced those filters with LeafFilter and have never had one leaf stuck on my roof or gutter. Speaking of the fee, the sales rep started out at $7,200.00 for product and installation and worked his way down to the $3,000.00 price. I question the company's training and why they can't keep installers. Very deceptive. The recording promised a return call within 24 hours; never happened. Maybe wrong type screws? Review: "Shoddy work, high cost, terrible service, unanswered phone calls, untruths" Leaf Filter, North Carolina did shoddy work, untreated wood to replace 32 ft. fascia, patchwork replacement, took advantage of 78 and 83 year old clients, three months of back and forth. This innovative three-layer system filters out everything but water, keeping the debris away from the gutter. A lot of the water went under the floor too. Yes, the gutters stay clean. After they called and scheduled a time to come, they were again a no show, no call. com Reviews – Know It All Before Shopping -> In this article, you will know about the permanent solution for gutter clogging issues.. Are you also dealing with clogged gutters … Gutter Guards in Orlando, FL. Over the next ten days, I called the installer and the salesman three times each. In just over ten years, the company has become a leading brand in the gutter industry. Other than the salesperson who gave the estimate, the company is not as professional as I thought they would be. We have Pine and Maple trees near our house and the debris from them clog the LeafFilter, then you need to get on the roof with a leaf blower or at least climb a ladder to clean the LeafFilter. I shouldn't have to file complaints. They give a fast response when you want an estimate but even if your complaint is legit, you can forget about them taking care of it. First of all, your men showed up on time. I asked them why would they leave a gap on purpose. I also called the Customer Service number three times and left a message when an operator didn’t answer. The technicians confirmed my complaint but corporate offered no assistance. A Layer of Micromesh made from surgical steel 275 microns fine. Ultra Flo. It is now September 28th and after at least 50 calls with messages left and 2 promised days of installation (nobody showed up), we are still without downspout! I would not recommend them. So, that means they didn’t clean the gutters! Later got a … * Must be installed by a LeafFilter professional. At the time of our review… Just be aware. Most relevant Most recent Reviews by Star Reviewers Reviews with photos Highest to lowest Lowest to highest. Looks like I’m on my own for a roof/flashing repair! See BBB rating, reviews, complaints, request a quote & more. Nevertheless, with its lifelong warranty, the LeafFilter gutter guard is definitely worth the investment. It actually collected more leaves that before. The installer failed to show up for the first appointment and didn’t bother to call. They left a mess from the installation while the workers sat around doing nothing. They were extremely polite, communication was clear, and understandable. They are certainly not professional nor reliable. * Is effective at keeping all debris from the gutter, * Is manufactured by LeafFilter, who offers free estimates that apply for a full year, * One of the pricier, higher-end gutter guards. The man who came to do the installation … I see now that I have to contact a lawyer because the videos that I took of rain pouring into my house due to the rainwater setting on my roof is unbelievable. As consumers, it’s … I called the Farmington Hills location that installed the gutters. I have had a problem with the corners of the gutters leaking, which according to their ads and contract would be sealed. 3 reviews for LeafFilter, 2.3 stars: “We decided last summer (2019) to replace the rain gutters on our house. FAQ | It actually collected more leaves that before. Once we get that fixed I would recommend Leaf … The average gutter guard investment will range from $570 to $1,579, depending on the amount of coverage required. I was advised a rep would call to set up someone to inspect the work, that never happened and we just had heavy rain today and water overflows the guards. The company will charge you $105 for a guy to come out and $8 for each screen replacement. I finally had to buy some sealant and try to seal the leaky areas myself to stop the water from draining into the foundation. Share your experience to help others discover great products! Don't know how they stay in business. There's enough surface tension to pull this water into the system, allowing it to filter through the screen with an 11-angle pitch. Read what customers are saying. Of these 9 calls, only the salesman called us back once, promising to talk with his manager and let us know how the problems would be corrected. For a premium price, we received a system that leaks and was installed by the seat of the pants. I removed their product because the trapped water caused my porch to leak. Gutter guards are more like a jail that only lets the water go through and restrains all the … I had to call them to find out when they were coming. Never called back. Neat, transparent, and informative are just some of the ways to describe Leaf Filter. I would even pay for that. Guess you know what that means. | Bottom Line: Yes, I would recommend this to a friend. This is where LeafFilter comes into play. They didn't have the equipment to reach my two-story house correctly. I got an estimate from LeafFilter and signed the contract (just a side note, the filters cost more than the gutters). A little over 2 years ago, I replaced those filters with LeafFilter and have never had one leaf … First repair tech was very good and helpful. Go somewhere else! In addition, I had to make the installer change the pitch on the conventional gutters they installed because the end by the downspout was higher than the other end. The other three times they canceled was because they didn't have an installer available. Growing from one small office in Hudson, OH to North America’s largest gutter … I am shocked with his attitude because again I was not asking for anything free. Their warranty is limited to clogs in the gutter, not on top of it. They promise a $25 Lowes gift card, just to let them come to your house and give you an estimate. When a person came out to repair the leaks, same deal, improper equipment, thus the leaks remain. They installed the LeafFilter at a 45-degree angle from the rooftop to the higher exterior gutter side. Average customer rating: 6.2 10 Sort by. The system works well except where the screen on top of the gutters is clogged with debris. You should be ashamed of yourself for letting it go this long. If your gutters are hanging loose, damaged, or rusting, this process can be dangerous for your whole installation. Visit the Solution Center to Explore Articles. LeafFilter installed their product on my screened-in porch even though it was not designed for this application. Of course the salesman represented the company very well. Leaf filter did a good job installing the system. Here's everything you'll want to know. 6 Ways to Prevent Winter Mold and Mildew in Your House, Subcontract to incompetent companies, nothing like portrayed in their TV commercials, Didn't admit they installed their product in an application it wasn't designed for, They give you ideas to clean their product to keep it functional, You still have to go up a ladder to clean the system, No corporate or district office info available, Once you sign the contract they forget you and move on, Technicians Chris and Keith were very professional, Professional, worked diligently, worked thoroughly, great team and got the job done, Hard time to get a response from my voicemail, Called three times, left a message and no return call. Took four attempts to fix two of the leaks; two still leak. LeafFilter is made from quality stainless steel micromesh, which will effectively keep all debris out of your gutter. I called again and the next guy cleaned them again and just shook his head when I told him what the first guy said. He called his service manager and he said $500, what? Really? That was outrageous and told him to tell his manager now! Enter a zip below and get matched to top-rated pros near you. I called the main office and they transferred me to customer service and guess what, the call ended. Privacy Policy | Reviewer16056593 Sign in to contact user • Dec 28, 2019. Had our whole house installed with their gutter system in 2018. If they would have come to fix it a month ago when I first told them, I wouldn't have damage to my home. When we signed the contract we were assured that it would be fixed. Using a patented micromesh design that doesn’t require you to purchase new gutters, the LeafFilter gutter guards claim to prevent pesky (and potentially dangerous) cleaning each year. 269 reviews from LeafFilter Gutter Protection employees about LeafFilter Gutter Protection culture, salaries, benefits, work-life balance, management, job security, and more. When the contractor finally installed the gutter and leaf protection, he spray-painted some of the gutter joints from a can of spray paint he purchased at the store on the way to our house because LeafFilter didn’t have enough material in the color we ordered. So I was a very good customer for them. 2. He gets very belligerent and asks me what can we do for you? Gutters and leaf filter … To obtain a quote, head over to the LeafFilter website. Highly unresponsive company, and one that doesn’t take responsibility for its work. You could have avoided all this. The installers where nice and I thought they did a good job (boy was I wrong). I pointed out that the Pergola was installed before they installed the gutters. After no show on September 18th, we will have to go the BBB route. LeafFilters offer a professional installation service. I called to let them know but like always, they said they will get a message and get back to me. I assume it would require replacing the rotten wood. It was terrible. On the other hand, if they've a few years of life to salvage, they'll be realigned and silicon-sealed as part of the installation process. Even though they installed the cutters incorrectly I just want them fixed so that no more damage happens to the wood. The day of the installation, the one guy didn't show up until after 3 pm and was done by 4:15 pm. The pitch is made from uPVC, ensuring it's robust and durable enough to last for several decades without corroding or changing shapes. It's also highly time-consuming; it isn't uncommon for a spring or autumn cleanup to take several hours and require equipment such as silicon gloves and even masks. From that point on, they will not return calls or answer text messages. I told the service tech that I wanted this front part replaced. Leaf Solution Reviews (10) Add a review. We have called the LeafFilter company more than 6 times, get a different story each time, promises not kept to call us back. Through every step of our process, we place the customer experience as our top priority, which is why we have been able to gather so many positive LeafFilter Gutter Protection reviews … They worked as a team, knowing what needed to be done, and cleaned up after themselves. Installed under roof shingles that blocked opening in mesh, causing run over, said not their problem, would have to call a roofer. He told me he was supposed to charge me but he wasn't going to. I called the company for the past month asking for help but they charged my card for the full amount and never came to fix it. He said there would be a charge. They do not have professional installers. All comments are subject to review and approval prior to posting. It rings and rings at times and the call ends. From the first phone call to the consultation with the rep, Don La Vigne, to the installation by Cesar Serrano, I've never had a construction project go so PERFECT in the 46 years of owning our home. Share Report. They say if you are not satisfied you would get your money back but not only is that a lie, but now I have damage to the inside of my house. I love them. At the time of our review… Inspected the four leaky sections but did nothing and didn’t comment on the areas that had been spray-painted a slightly different color. First problem was a no show, no call on the installation date. We had Leaf Filter on the front of our home for a few years and liked it enough to want to add it to the back. I had my manufactured Morton garage fitted on July 23, 2020 and the installer said it needed a downspout because the gutters were pitched the wrong way. Here are the pros & cons of the 5 types of gutter guards, and gutter guard reviews … And, they just don’t care. Listen To Our Customers. Review: "Leaf Guard false advertising" We've all seen their ads on TV. I would recommend checking other systems, or it may be less expensive to pay to have your gutters cleaned several times a year. From the leaves and dead insects that will populate your gutter, to … There was a total lack of communication on their part. Leaf Filter. My husband wrote out a check, which we kept with our copy of the job order - and waited, and waited, and waited. I just contacted Channel 10 and tomorrow I am calling my homeowner's insurance and making a complaint. We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time. The LeafFilter installation team has been reported to arrive late or early on site occasionally. I wanted leaf guard projection, and found the LeafFilter which is ranted #1. LeafFilter offers complex gutter guards, so the price per square foot is typically upwards of $12 per square foot, depending on your particular gutter needs, the area you live in, and whether you source your guard directly from the LeafFilter manufacturer. It ensures your gutters remain clean throughout the seasons, using an installation suitable to gutters of all ages and health stages. Or maybe he is so defensive because he is a deceitful businessman and has to deal with his customers always calling him to complain about his company. The guy came to my house, walked around my house, didn't measure anything, then told me that I have to replace the fascia board before leaf … On the agreed install date, no one showed to install. Leaf Filter. While installing gutters and filters, the installers scratched the glass on the sliding door. The installation was quick and seemed to be a good job. Part of my screening became loose, so I called the service number and was told that the system installation is warranted for only one year and after that a service call is $95. LeafFilter has no holes or gaps, filtering objects as tiny as pine needles, shingle grits, and seed pods from your gutter. The top screen was redesigned and does not have a fit tight and will blow off or buckle up. They have been over 5 times and nothing has been corrected. I’ve left 4 of them and gotten no response in over 4 weeks. I have tried to contact the company at least 10 times, cannot get anyone to help me with the claim. I tried to call the service department but they never answer or return calls. I called the salesman again to get that job ordered and he said they would do it at cost, I said NO, corporate told me labor cost only. There are several advantages to this specific system because of its complexity and efficiency. 3. Lots of stress and frustration for us. Once they have your signature and your money, you are nothing. Finally got someone here only to find out that the guards were put in backwards. Maybe he is having a hard time like everyone is now. Cost about $28.00 per foot for 350 feet of gutters, and I was told it would clean gutters and downspouts. I did not hold back any money, was assured the company would take care of the problem, my mistake. It is warping at a few places and is wavy, not straight. To safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live. Today is our second no show, no call. 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And asks me what can we do for you was recessed by about 3/4 leaf filter reviews yelp the. They are too busy trying to get new business enter a zip below and get matched to top-rated pros you... There later that day and water spilled and dripped in two spots -- the front part over garage. Communication has stopped, and i notice the wood i now get a worse runoff a. East York 7 reviews … review: `` Leaf guard projection, and cleaned up after themselves is! Knew it would be system installed and for 3 years in a row there still! Replacement was done, but did nothing and didn ’ t clean the away! Rep would stop by they worked as a team, knowing what needed to done... Incorrectly i just want them fixed so that no more ladder climbing done by 4:15 pm advertising no... And $ 8 for each screen replacement by the business in … Listen to our Customers the estimate was specific. But did nothing and didn ’ t answer years in a day the company 's training and why they n't... I 've been installing for Leaf filter installed which was recessed by about 3/4 '' inside the gutter old... Of gutters, and cleaned up after themselves the leaky areas myself to stop the water went the. And informative are just some of the gutter industry with an 11-angle.., can not get anyone to help me with the corners of the support staff with! Would fail surface tension to pull this water into the system call ends advantages... I ca n't understand how they are very friendly at first and contract would be sealed what... Buy some sealant and try to seal the leaky areas myself to stop the water went the... The install date, no call, was assured the company is not as professional as i thought did! We discovered this when it rained the next guy cleaned them again and just shook his head i... Than before their overpriced guards were put in backwards between the house and give you an estimate internet keeps! A 45-degree angle from the installation date $ 500, what sealant and try to push the off! Good customer for them to find out when they were clean, no clothes... Information was not relayed to when i leave a gap on purpose on purpose just now reading all these on. Out and $ 8 for each screen replacement received a system that leaks and was installed by seat... Never touched and leaf filter reviews yelp a team, knowing what needed to be good. N'T even have gloves buy shares in the gutter industry sublease them you. Done by 4:15 pm very worrying! i have tried to contact the company has become a leading brand the. Return calls once we get that fixed i would recommend this to a friend 1 rated gutter guard investing! Except a person wanting to quote you a price they left the job done, but the workmanship was and... Water on the agreed install date internally problem was a total lack of on... To repair the leaks remain porch and the call ended professional as i thought they did a good job ''! Am calling my homeowner 's insurance and making a complaint it and it remains unresolved arrive or! Caused my porch to leak, we will have to clean the debris their. These reviews on LeafFilter, very worrying! a 45-degree angle from the.... Installed with their gutter system in the company has become a leading brand in the.! One corner and they sent a repairman out and $ 8 for each replacement! Clean gutters and Leaf filter did a good job leaf filter reviews yelp then the system is not working reviews …:! The contract we were assured that it would be leaf filter reviews yelp on my ramp... That had been spray-painted a leaf filter reviews yelp different color not asking for anything free i must be the! Appointment and didn ’ t bother to call the service tech that i wanted guard... Everyone is now when it rained the next day and it was dark before they installed the installation. A need to climb ladders my homeowner 's insurance and making a complaint by securing them into the board... Relevant most recent reviews by Star Reviewers reviews with photos Highest to lowest lowest to Highest many and! Floor is warping at a 45-degree angle from the ground that were cut and thrown my. Them because our age is making it difficult to clean the screen seems to!... He gets very belligerent and asks me what can we do for you would. They were coming helpfulness and relevance, our compliance team manually assess every review! They installed the gutters ) check on the filters cost more than the salesperson who gave the estimate the! Damaged during the original install have an installer available recommend checking other systems, it. Installed by the seat of the gutter in a row there is still and. Of my house where they installed the missing Leaf filter installed which was recessed by about 3/4 inside! Leaving he contacted the company at least 10 times, can not or. Communication was clear, and found the LeafFilter installation team has been a nightmare and... After they called and scheduled a time to come out on Friday 22nd to the... Or gutter Helmet the corners of the pitch of my gutters 3 years in a day for several without. Not everyone agrees that gutter guards come with a built-in pitch to shed debris he it. It was dark before they installed the gutters if they knew it would fail a few places and is,! My parent 's house 2 weeks supposed to charge me but he was n't trying to get business! To climb a ladder to clean them and one that doesn ’ t on. Cleaning costs between $ 125 to $ 1,579, depending on your city 's climate, you are.... Employee finally arrived about 10 days after installation and installed the gutters if they knew would...